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Broad Pay

About Broadpay

Payments Experience You Can Count On. A Partner Built Around Your Business.

Broadpay is a new kind of payment processing company—built on decades of experience in payments, travel, and the businesses that depend on both.

While Broadpay may be new, our team is not. We bring decades of hands-on experience navigating the payment industry, helping businesses accept payments, manage risk, optimize their processing, and grow with confidence.

We believe payment processing should be more than a transaction. It should be a strategic advantage.

That means providing the technology, expertise, flexibility, and personal support businesses need to move money efficiently—without forcing them into a one-size-fits-all solution.

Your business is unique. Your payment solution should be, too.

Built on Experience.
Designed for What's Next.

The payment industry has changed dramatically over the years, but many businesses are still dealing with outdated systems, complicated pricing, limited support, and providers who don’t understand their business model.

Broadpay was created to change that.

Our team has spent decades working in payment processing and the travel industry, giving us a deep understanding of the challenges most businesses face when accepting payments—particularly businesses with complex transaction patterns, higher ticket sizes, recurring payments, long booking cycles, or elevated risk profiles.

We combine our years of experience with modern payment technology to create solutions that are built around the way your business actually operates.

From a growing startup with minimal processing history to an established online travel agency processing millions in bookings, we help businesses in all industries to build payment strategies that can scale with them.

Payments for Businesses That Don't Fit in a Box

No two businesses process payments the same way.

That’s why Broadpay works with companies across a wide range of industries, including startups, eCommerce businesses, established enterprises, and high-risk merchants.

We take the time to understand your business model, customers, transaction patterns, and goals before recommending a solution.

Whether you need a straightforward online payment solution or a more sophisticated processing strategy, our goal is the same:

Make payments simple, more reliable, and better suited to your business.

Travel Is Where Our Expertise Runs Deep

Travel is one of the most complex industries when it comes to payments.

Online travel agencies, booking platforms, tour operators, travel agencies, and other travel businesses often collect payments months before a trip takes place. They manage cancellations, refunds, high-value transactions, international customers, changing travel dates, and the increased chargeback exposure that comes with selling future services.

We’ve lived through these challenges.

Our team’s extensive experience in the travel industry gives Broadpay a unique understanding of how travel businesses operate—and what they need from their payment provider.

We understand that a payment partner needs to look beyond a single transaction and understand the entire booking lifecycle.

That’s why travel is at the heart of what we do.

Today, online travel agencies represent one of Broadpay’s largest areas of expertise, and we’re proud to help travel businesses build payment programs designed around the realities of their industry.

More Than a Processor

Choosing a payment processor shouldn’t mean choosing between technology and people. Broadpay brings both.
We provide access to modern payment technology while maintaining the personal service and industry expertise that can be difficult to find with larger, less flexible providers. Our team works alongside your business to help you:
  • Find the right payment processing solution
  • Navigate complex or high-risk payment requirements
  • Improve payment acceptance and customer experience
  • Manage payment-related risk
  • Reduce unnecessary complexity
  • Support changing transaction volumes
  • Identify opportunities to improve your payment strategy
  • Scale your processing as your business grows

We don’t believe in simply handing you an account and sending you on your way.

We’re here to be a payment partner—not just a payment provider.

Experience That Makes a Difference

Payment processing can be complicated. Your relationship with your processor shouldn’t be.

Our team brings decades of collective experience across payments and travel, giving us the perspective to recognize challenges before they become problems and opportunities where others may simply see transactions.

That experience matters.

It means understanding the difference between a business that is growing and one experiencing an unusual transaction spike.

It means understanding why a travel company may process a customer’s payment months before the service is delivered.

It means knowing that startups, high-risk businesses, and established enterprises may require completely different approaches.

And it means having people who understand your business and can help you navigate the payment landscape as it evolves.

Our Approach

Listen First

Before recommending a solution, we learn how your business works. Your industry, business model, customers, transaction volume, and growth plans all matter.

Build Around Your Business

There is no universal payment solution. We help create a processing strategy designed around your specific needs rather than asking you to adapt your business to a standard model.

Think Long Term

We're not interested in simply getting you processing today. We want to build a payment relationship that continues to work as your business changes and grows.

Be There When It Matters

Technology is important. So is having an experienced team behind it. We believe businesses deserve responsive, knowledgeable support from people who understand payments.

Built for Today's Businesses. Ready for Tomorrow.

Whether you’re launching a startup, expanding an online travel agency, operating in a high-risk industry, or scaling an established business, Broadpay is built to meet you where you are.

Our name may be new, but the experience behind it spans decades.

We’re bringing that experience forward with a simpler philosophy:

Better payments. Better partnerships. Better business.

That’s Broadpay.

Let's Talk Payments

Have a complicated payment challenge? Looking for a better processing partner? Or simply want to understand what options are available for your business?

Let’s talk.

Tell us about your business, and we’ll help you find the right payment solution for you.